Melissa Loble

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Melissa Loble, CHIEF CUSTOMER EXPERIENCE OFFICER

Melissa Loble serves as the chief customer experience officer for Instructure, leading Instructure's customer success, services, and partnership organizations and serving as the executive sponsor for some of Instructure’s most important customer-focused topics, such as data usage and privacy. Her personal mission is to drive innovation in our customer experience, which she does, in part, by enabling customers to successfully leverage Instructure’s solutions to create highly engaging and effective learning environments for their communities.



Melissa has spent 20 years in the educational technology world, working for a number of technology suppliers and educational institutions as well as teaching leadership courses on managing technology for educational change. Melissa earned her M.A. in educational policy from Teachers’ College, Columbia University, and an M.B.A. from the Columbia Business School.